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New Beginnings Shipping Policy

New Beginnings Shipping Policy
FedExUSPS

Once you complete your order, an email will be sent to you with your tracking number. If you do not receive this (after checking your Junk mailbox), contact us for this information. If your order does not arrive within 3 days of the expected delivery date, or if you have ANY problems with your order, contact us IMMEDIATELY so we can provide assistance. Failing to contact us within 7 days of the actual or expected delivery date may limit your options for reshipments or refunds.

New Beginnings Nutritionals offers both Domestic and International shipping.

We offer 2 shipping services, Federal Express (FedEx) and United States Postal Service (USPS).

Same Day Ordering/Shipping - Most orders received by 1:00 pm (Central Standard Time) Monday through Friday (excluding holidays) will be shipped the same day. Orders received after 1:00 pm CST will be shipped on the next businessday. Shipping cost and delivery times depend on the shipping method that you choose.

FedEx
Domestic
(within the 50 United States)

FedEx Ground
1-3 business days (not guaranteed)
FedEx 2-Day Air
2 business days (guaranteed)*
FedEx Overnight Standard
Next business day by 5:00 pm (guaranteed)*
FedEx Overnight Priority
Next business day by 10:00 am (guaranteed)*
* Except for weather delays

International
FedEx International Economy
5-7 business days (not guaranteed) **
FedEx International Priority
3-4 business days (not guaranteed)**

USPS
Domestic

USPS PriorityMail (<20 lbs)
2 business days (not guaranteed)

International

USPS Priority Mail International (<18 lbs)
6-10 business days**

Countries where USPS Priority International is highly recommended: Brazil, China, Korea, Australia and Eastern European countries.

** IMPORTANT INTERNATIONAL SHIPPING INFORMATION:

International shipping TO YOUR DOOR is NOT guaranteed. The estimated delivery time reflects only when the package will be delivered to your country’s border. Customs may choose to hold your package and it may take as long as 2 weeks for your package to arrive. Please check your email for your tracking # and keep close track of your package. Call your local Post Office for FedEx facility immediately if your package is held up in customs to help facilitate its clearance.

New Beginnings Nutritionals is NOT responsible for duties, taxes, storage fees or transportation fees if your package is returned to us for ANY REASON. Please verify with your Customs office whether your country permits the importation of nutritional supplements before ordering.

Shipping prices estimated online for International orders can sometimes vary from the ACTUAL shipping price. The exact ship price will be determined when the order is packed. Any difference in cost will be deducted from or added (and charged) to your order. When $10.00 US or more needs to be added to your shipping cost, a hold will be placed on your order and an email will be sent requesting your authorization to collect additional money.

Hot Weather Instructions for Heat Sensitive Products

In very warm weather (temperature is above 75° Fahrenheit or 24° Celsius), to ensure the highest potency of heat sensitive products, all orders containing probiotics will be sent on ice. Because ice packs only last ONE DAY, orders containing these products should be sent the fastest way possible and we suggest ordering for multiple months. During excessive heat, probiotics will inevitably arrive warm. Although exposure to high temperatures for one or more days may slightly reduce the potency of some probiotics, they are still safe to take. Most probiotics contain at least double the amount of live cultures over what is indicated on the label to allow for transit times, etc. If this is a concern to you, we suggest choosing FedEx Overnight Priority or FedEx International Priority.

Probiotics being sent within the United States

Orders that have a ground delivery time of more than 1 day need to be sent at least by 2-Day Air.

  • Orders with probiotics going 2-Day Air will only ship on Monday through Thursday.
  • Orders with probiotics going Overnight will only ship on Monday through Friday.

NOTE*** If the temperature is above 90 degrees please choose FedEx Overnight Priority shipping

Probiotics being sent Internationally

Orders that have a ground delivery time of more than 1 day need to be sent at least by 2-Day Air.

  • Orders with probiotics going 2-Day Air will only ship on Monday through Thursday.
  • Orders with probiotics going Overnight will only ship on Monday through Friday.

NOTE*** If the temperature is above 90 degrees, please choose FedEx Overnight Priority shipping.

Additional Probiotic Tips:
  1. To avoid excessive shipping costs, consider ordering 3-4 months of probiotics to make it through the summer months.
  2. Have your probiotic order shipped to a business address so your probiotics are not sitting outside if you are not at home

Physician Referred

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