New Beginnings Shipping Policy
New Beginnings Shipping Policy
IMPORTANT: AFTER YOUR ORDER IS PLACED, PLEASE VIEW THE EMAIL SENT TO YOU WITH YOUR PACKAGE'S TRACKING NUMBER. IF YOU ORDER DOES NOT ARRIVE WITHIN 3-5 DAYS OF EXPECTED DELIVERY DATE, CONTACT US IMMEDIATELY SO WE CAN TRACE THE PACKAGE AND FILE A CLAIM.
New Beginnings Nutritionals offers both Domestic and International shipping.
We offer 2 shipping services, Federal Express (FedEx) and United States Postal Service (USPS).
Same Day Ordering/Shipping - Most orders received by 1:00 pm (Central Time) Monday through Friday (excluding holidays) will be shipped the same day. Orders received after 1:00 pm Central will be shipped on the next business day.
Shipping cost and delivery times - Depend on the shipping method that you choose.
Domestic (within the 50 United States)
FedEx Ground = 1-3business days (not guaranteed)
FedEx 2-Day Air = 2 business days (guaranteed)*
FedEx Overnight Standard = Next business day by 5:00 pm (guaranteed)*
FedEx Overnight Priority = Next business day by 10:00 am (guaranteed)*
* Except for weather delays
Overnight orders received on Friday will received on Monday. Saturday delivery is not available in all areas, and has an additional charge. Requests for Saturday delivery requests must be called into the office at 877-575-2467.
FedEx International Economy = 5-7 business days (not guaranteed)**
FedEx International Priority = 3-4 business days (not guaranteed)**
USPS PriorityMail (<20 lbs) = 2 business days (not guaranteed)
USPS Priority Mail International (<18 lbs) = 6-10 business days**
Shipments to Mexico can only be sent by USPS.
Countries where USPS Priority International is highly recommended: Brazil, China, Korea, Australia and Eastern European countries.
** IMPORTANT INTERNATIONAL SHIPPING INFORMATION:
International shipping TO YOUR DOOR is NOT guaranteed. The estimated delivery times reflect only when the package will be delivered to your country’s border. Customs may choose to hold your package and it may take as much as 2 weeks for your package to arrive. New Beginnings Nutritionals is not responsible for the amount of time it may take for you to receive your package or the duties and taxes that may be charged to you.
Shipping prices estimated online for International orders can sometimes vary from the ACTUAL shipping price. The exact ship price will be determined when the order is packed. Any difference in cost will be deducted from or added (and charged) to your order. When $10.00 US or more needs to be added to your shipping cost, a hold will be placed on your order and an email will be sent requesting your authorization.
Hot Weather Instructions for Heat Sensitive Products
In very warm weather (temperature is above 75° Fahrenheit or 24° Celsius), to ensure the highest potency of heat sensitive products, all orders containing probiotics and/or liquid glutathione will be sent on ice. Because ice packs only last one day, orders containing these products should be sent the fastest way possible. During excessive heat, probiotics will inevitably arrive warm. Although exposure to high temperatures for one or more days may slightly reduce the potency of some probiotics, they are still safe to take. Most probiotics contain at least double the amount of live cultures over what is indicated on the label to allow for transit times, etc. If this is a concern to you, we suggest choosing FedEx Overnight Priority or FedEx International Priority.
Probiotics being sent within the United States
Orders that have a ground delivery time of more than 1 day need to be sent at least by 2-Day Air.
- Orders with probiotics going 2-Day Air will only ship on Monday through Wednesday.
- Orders with probiotics going Overnight will only ship on Monday through Thursday
- New Beginnings Nutritionals will not ship out these heat sensitive products over the weekend and will hold them to ship out on Monday.
NOTE*** If the temperature is above 90 degreesPlease chooseFedEx Overnight Priorityshipping
Probiotics being sent Internationally
During warm weather,orders containing these products should be sent via FedEx International Priority.Orders containing heat sensitive products placed on Thursday or Friday will be held and shipped out on Mondays.
Additional Probiotic Tips:
- To avoid excessive shipping costs, consider ordering 3-4 months of probiotics to make it through the summer months.
- Have your probiotic order shipped to a business address so your probiotics are not sitting outside if you are not at home
- VSL-3 is the most sensitive to heat and should be sent overnight priority whenever possible.